Returns & Exchanges
At Brama Lifestyles, we want you to be completely satisfied with your home sanctuary, which is why we offer a 30-day return window for all unused and original-packaged items. If your selection isn't the perfect fit for your space, our streamlined process ensures a hassle-free resolution.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original Brama Lifestyles packaging, ensuring all protective inserts and tags are intact to prevent transit damage.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing